CALL US TODAY!

Privacy Policy

Inlet Mechanical
Effective Date: November 8, 2026

Inlet Mechanical (“Inlet Mechanical,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://inletfl.com, contact us, or communicate with us via phone, email, or text message.

Information We Collect

We may collect the following types of information:

  • Name

  • Phone number

  • Email address

  • Physical address

  • Service and appointment details

  • Communications between you and Inlet Mechanical (including calls, emails, and text messages)

How We Use Your Information

We use your information to:

  • Schedule and manage service appointments

  • Provide estimates, invoices, and billing notifications

  • Send appointment reminders, dispatch notifications, and job completion surveys

  • Respond to inquiries and customer service requests

  • Improve our services and customer experience

SMS/Text Messaging Communications

By providing your phone number and opting in, you consent to receive text messages from Inlet Mechanical. These messages may include appointment reminders, dispatch notifications, billing notices, and service-related updates.

Message details:

  • Message and data rates may apply

  • Message frequency may vary

  • You may reply STOP at any time to unsubscribe and no further messages will be sent

  • You may reply HELP for support or additional information

Verbal Opt-In

Inlet Mechanical collects SMS opt-in verbally from customers. Customers may opt in during:

  • In-person interactions at our physical location

  • Phone calls initiated by the customer

When registering a customer for the first time, our staff asks whether the customer would like to receive SMS notifications related to billing, appointments, dispatch updates, and surveys. Customers are informed that:

  • Message and data rates may apply

  • Message frequency may vary

  • They can text HELP for assistance

  • They can text STOP to unsubscribe at any time

  • Their information will not be shared with third parties

Website Contact Form Opt-In

By submitting our contact form and signing up for texts, you consent to receive text messages from Inlet Mechanical at the number provided, including messages sent by an automatic telephone dialing system. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). Reply HELP for help.

Website Analytics

We use analytics tools, including Google Analytics, to understand how visitors find and use our website. We use Microsoft Clarity to understand how visitors use our website, through heatmaps and recordings of clicks, scrolling and page views. Text you type into forms is masked and not recorded. Microsoft processes this data under the Microsoft Privacy Statement.

Analytics, advertising and call tracking

This website uses the tools below to understand how the site is used, to measure our advertising and to track calls and form requests. They can use cookies and similar identifiers, and can collect the pages you visit, the device and browser you use, your approximate location, and your clicks and scrolling. Each provider handles that information under its own privacy policy.

  • Google Analytics: shows us which pages visitors view, how they found the site, what device and browser they use, their approximate location and which buttons or links they click. Google handles this under the Google Privacy Policy.
  • Microsoft Clarity: heatmaps and recordings of clicks, scrolling and page views that show us where visitors get stuck. Text you type into forms is masked and not recorded. See the Microsoft Privacy Statement.
  • OpenAI advertising measurement: measures the results of our ads that appear in ChatGPT. See the OpenAI privacy policy on openai.com.
  • WhatConverts (call and form tracking): shows a tracking phone number in place of our regular number, and records which page, search or ad led to a call, text or form request. Calls to tracking numbers may be recorded and transcribed, and the text of forms you submit is stored in WhatConverts, so we can follow up and measure and improve our service. See the WhatConverts privacy policy.
  • reCAPTCHA (Google): helps keep spam out of our forms. This site is protected by reCAPTCHA.

We use this information to keep the site working, to see which pages and searches lead to inquiries, to measure the results of our marketing, and to improve the website and our service.

Your choices. You can block or delete cookies in your browser settings, or use browser privacy settings or extensions that block tracking (some also send a Global Privacy Control signal; each third party decides for itself how it responds). To opt out of Google Analytics, you can install Google’s Google Analytics opt-out browser add-on. Ad networks also offer opt-out tools such as the Digital Advertising Alliance opt-out. If you would rather not be recorded on a call, you can use the form on our contact page instead.

If you have questions about these tools or want to ask us about your information, please contact us using the details on our contact page.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may be shared only as necessary to provide our services (such as scheduling or billing platforms) or to comply with legal obligations.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Choices

You may:

  • Opt out of marketing or SMS messages at any time

  • Request access to or correction of your personal information

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us:

Inlet Mechanical
Website: https://inletfl.com
Contact Form: Send us a message
Phone: (321) 723-0858

Inlet Mechanical Van